Rose & Wesley

Policies

Processing Times:
Currently our turnaround time is 3-4 weeks. Follow us on Instagram for updates: 

Returns:
Due to the nature of our items, returns are currently not accepted. 

Exchanges:
If you mistakenly ordered the wrong size, we'd be happy to exchange your item. Simply fill out the "Contact" form explaining your situation, and we'll be in contact shortly. 
*not applicable on custom sizes.

Cancellations:
Once orders are placed and approved, they cannot be cancelled.
In the case of a duplicate order, please fill out our "Contact" form for assistance.  

Customs and Import Tax:
Buyers are responsible for any customs or import taxes that may apply. 
We are not responsible for any delays due to customs. 

Lost or Stolen Packages:
We are not responsible for any lost or stolen packages. Please contact us and we will gladly assist you in contacting the USPS to resolve the issue. 

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